Shipping & Service Policy
At Hamiha Luxe, we are committed to delivering not only elegance in fashion but excellence in service. Every order is handled with care, precision, and respect for your time. Our shipping and service standards are designed to reflect the quality and sophistication of our brand.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. During high-demand periods, processing times may be slightly extended to maintain quality control standards.
Each item undergoes careful inspection before dispatch to ensure it meets our expectations of craftsmanship and refinement. Once your order is processed, you will receive a confirmation notification with tracking details.
We do not process or ship orders on weekends or public holidays.
Shipping Timeframes
Delivery times may vary depending on your location and courier services. Estimated shipping time typically ranges between 5–10 business days after dispatch.
While we strive for timely delivery, unforeseen delays caused by customs, courier operations, or external circumstances may occur. We appreciate your patience and understanding in such situations.
Hamiha Luxe partners with reliable shipping providers to ensure secure and efficient delivery.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery location and order value. Any applicable shipping fees will be clearly displayed before payment confirmation.
From time to time, we may offer promotional free shipping campaigns. Such offers will be communicated clearly on our website.
Shipping fees are non-refundable once the order has been dispatched.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. This allows you to monitor your shipment in real time.
Tracking updates depend on courier systems and may take 24–48 hours to reflect after dispatch.
If you experience any difficulty tracking your order, our support team will gladly assist you.
Customs & Duties
For international shipments, customs duties, taxes, or import fees may apply depending on local regulations. These charges are the responsibility of the customer unless stated otherwise.
Hamiha Luxe does not control customs processing times or additional fees imposed by authorities. We recommend reviewing your local import policies before placing an order.
We ensure all required documentation is accurately prepared to minimize delays.
Delivery Issues
If your package is delayed, lost, or marked delivered but not received, please contact us promptly. We will coordinate with the courier service to investigate and resolve the issue.
Incorrect shipping details provided at checkout may result in delays or failed delivery. Customers are responsible for ensuring accurate address information.
Hamiha Luxe is not liable for delivery failures caused by incorrect customer-provided information.
Service Commitment
At Hamiha Luxe, service is an extension of our brand values. We are dedicated to providing responsive communication, transparent policies, and professional assistance throughout your shopping journey.
Our team is trained to handle inquiries with care, efficiency, and respect. Whether it is order assistance, product information, or post-purchase support, we are here to ensure your experience reflects true excellence.
Policy Updates
Hamiha Luxe reserves the right to update this Shipping & Service Policy as necessary to maintain operational clarity and fairness. Any modifications will be reflected on this page.
We encourage customers to review this policy before placing an order to ensure complete understanding.
Our promise remains unchanged to deliver affordable luxury with reliability and integrity.
Need Help?
If you have questions regarding shipping, delivery timelines, or service-related concerns, our support team is ready to assist you. Please contact us with your order number and relevant details for prompt guidance.
At Hamiha Luxe, your confidence in our service is as important as your confidence in our fashion.
